On 15. June 2017, I went to Utrecht for the SAM Smart Asset Management launch in the Netherlands. The event was organised by our partner Ideo, who selected a nice location. This blog shows a few impressions of the meeting.
If well maintained, your SAP Plant Maintenance system should be the central point to get all information about your technical objects. General equipment data, characteristics, measurement points and their documents, notification and order history. But that is not all, some of the information that you want to store are binary data - issues are documented by making pictures or by taking a backup of the equipment’s software. For making the live of service technicians easier you want to provide documentation, technical drawings and other attachments.
When users access the SAP PM functionality via a mobile device - especially in an offline scenario - they need an efficient way to send these binaries both ways. With MobiLink, SAP offers a great tool that allows just that. It can be used to synchronize database tables, but also binaries independent from the database. This blog explains the basics of the FileTransfer feature and shows a customer example how it is used to synchronize large binaries in a customer service scenario.
Augsburg/'s-Hertogenbosch, 18. May 2017 - msc solutions, a German expert in plant maintenance and customer service software, announces today that the Dutch SAP partner Ideo from 's-Hertogenbosch is becoming the first international reseller and implementation partner of SAM Smart Asset Management.
Testing is an important part of every software development project - unit tests, integration tests, user acceptance tests and so on. In this blog, we want to discuss the testing of mobile enterprise apps, especially the ones for offline use.
One of the questions we hear a lot at the beginning of our projects is the one about the sizing of the mobile system landscape. In this blog, we want to discuss which factors are important for the answer.
Most of our customers see the benefit of having checklists in SAP to support their inspection and maintenance process. There are different ways how these checklists can be set up in SAP, all with their pro’s and con’s. But the real challenge starts before you come to that point, when you try to fit all the puzzle pieces together.
It is a general question when it comes to software - should you buy an off-the-shelf solution or do custom build your own?
Both approaches have their pro’s and con’s. We will discuss them here in the context of mobile solutions for SAP Plant Maintenance/Customer Service and will present you a third option, which combines the best of both worlds.
When working with mobile apps that support the inspection, maintenance and customer service business processes, users usually have to report a couple of things:
- Condition of equipments - ideally done via checklists
- Measurement readings - best not taken manually but via an software interface or even better directly send to SAP by an IoT integration
- Material consumption - the application should support the identification of the material via barcode or RFID scanner
- Confirmation of working time - for best usability done via a stopwatch mechanism
This blog will discuss the last point and it shows how this can be done on the example of SAM Smart Asset Management.
Since 2002 SAP has released a number of mobile apps for their enterprise asset management modules PM/CS. This blog will give a quick overview