msc mobile emerging technologies blog

Introducing SAM 2.0

Posted by Alexander Ilg on May 24, 2018 11:48:10 AM
Today I would like to introduce you to SAM 2.0, where we did a lot of improvements over version 1. This blog will highlight the new features and changes.
 

SAM Scenarios

In the last year we had implementation projects with customers that have different user groups, different roles and need therefore different frontends for them. Because of this we introduced SAM Scenarios, which allows us to deploy different client UI's with different data model and different data distribution logic on the same middleware.
 

Hot Deployment of Mobile App

With SAM 2.0, the client user interface based on SAP UI5 can be deployed on the middleware. It is downloaded into the Apache Cordova container during the initial synchronization.
While in the past, the user had to download a new IPA or APK when the client UI changed, in SAM 2.0 the UI is automatically updated when the user is synchronizing. Only in case the core of SAM is changing, an update of the app is required.
 

SAM Sync Model Creation

The middleware of SAM is built around SAP MobiLink, the in our eyes best middleware technology in the market. In the past we used the SQL Central tool that comes with MobiLink to create the synchronization model and all the filter logic for our customers. This was not ideal, and we have not been happy with it.
In SAM 2.0, the synchronization model of MobiLink can be created and deployed directly on in the SAM Cockpit. Now we have all functionality in one central place and accessible via the web browser.
 

Enhanced Monitoring and Logging features

We enhanced the monitoring and logging features in the SAM Cockpit, making it much easier now to view synchronizations and their status.
 

Enhanced Role Concept in the SAM Cockpit

With more functionality in the areas of monitoring and development, the SAM Cockpit became really powerful. At the same time, it can now be used by different roles like administrators, consultants and developers. Because of this, we now allow different user roles in the cockpit and restrict the access to functionality based on the assigned role.
 

Improved performance on Android

We invested heavily in improving SAM on Android. While Android is in general slower can iOS or Windows devices, we tuned the client in a way that we now reach a great performance even on weaker Android based industrial devices.

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Topics: MobiLink, SAM, smart asset management

Up- and Download of large binary Maintenance Data to SAP

Posted by Alexander Ilg on May 23, 2017 9:18:40 AM

If well maintained, your SAP Plant Maintenance system should be the central point to get all information about your technical objects. General equipment data, characteristics, measurement points and their documents, notification and order history. But that is not all, some of the information that you want to store are binary data - issues are documented by making pictures or by taking a backup of the equipment’s software. For making the live of service technicians easier you want to provide documentation, technical drawings and other attachments. 

When users access the SAP PM functionality via a mobile device - especially in an offline scenario - they need an efficient way to send these binaries both ways. With MobiLink, SAP offers a great tool that allows just that. It can be used to synchronize database tables, but also binaries independent from the database. This blog explains the basics of the FileTransfer feature and shows a customer example how it is used to synchronize large binaries in a customer service scenario.

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Topics: MobiLink, SAP, Maintenance, offline, SAM, smart asset management

Introducing our new SAM Reseller and Implementation Partner Ideo

Posted by Alexander Ilg on May 17, 2017 3:00:19 PM

Augsburg/'s-Hertogenbosch, 18. May 2017 - msc solutions, a German expert in plant maintenance and customer service software, announces today that the Dutch SAP partner Ideo from 's-Hertogenbosch is becoming the first international reseller and implementation partner of SAM Smart Asset Management.  

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Topics: SAM, SAP, MobiLink

SAP and Apple - a critical look at the new iOS SDK

Posted by Alexander Ilg on Apr 19, 2017 1:55:11 PM
SAP and Apple finally released their SDK for iOS. So, what does it bring for SAP, Apple, partners and customers? I want to share my opinion in this blog.
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Topics: iOS, SAP, SAP Mobile Platform, MobiLink

The History of SAP's Mobile Apps for Asset Management

Posted by Alexander Ilg on Oct 31, 2016 1:38:07 PM

Since 2002 SAP has released a number of mobile apps for their enterprise asset management modules PM/CS. This blog will give a quick overview


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Topics: SAM, MAM, SAP Work Manager, MobiLink, msc mobile

Introducing SAM aka Smart Asset Management for SAP

Posted by Alexander Ilg on Aug 18, 2016 5:09:25 PM

Today we are happy and proud to announce the launch of SAM (Smart Asset Management), a new solution for making the work with SAP PM and CS easier. It is a mobile solution that is built on the currently best technologies on client, middleware and backend.

One way or another, we are mobilizing SAP’s plant maintenance and customer service since 2002. NetWeaver Mobile and MAM (Mobile Asset Management) have been the first generation of solutions. In 2010 we introduced MOMENTUM, a solution developed on top of the Sybase Unwired Platform - we sold it to a large German software vendor in 2011. Since 2012 we mainly implemented the SAP Work Manager, the latest generation of SAP’s mobile field service offering. Now in 2016 we once again launch our own solution - Smart Asset Management or short SAM.

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Topics: SAM, Windows, iOS, Android, SAP, offline, MobiLink, Checklist, smart asset management

10 Years of Enterprise Mobility

Posted by Alexander Ilg on Aug 8, 2016 9:24:04 PM

Time flies - on 09. August 2006 - 10 years ago - msc mobile was founded. One of our first projects was to bring SAP onto Nokia phones like the E90 Communicator. This illustrates perfectly how the world has changed since then.

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Topics: msc mobile, SAP, SAM, smart asset management, SUP, SMP, MobiLink, UI5

How to use SQL Anywhere as OData Provider to build a UI5 app with the local Web IDE

Posted by Alexander Ilg on Apr 11, 2016 10:15:22 AM

There are a number of technologies that are becoming more and more important in the SAP world. Next to SAP's new flagship HANA we are talking about OData and SAP UI5. Therefore it is no surprise that SAP enabled their SQL Anywhere database to speak OData as well.

This blog will show how to enable the SQL Anywhere database to become an OData provider and how to consume this service from a locally installed WebIDE.

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Topics: MobiLink, SQL Anywhere, Odata, UI5, Web IDE

A whole SAP Plant Maintenance System Offline on an Oil Rig with SAP MobiLink

Posted by Alexander Ilg on Mar 13, 2016 11:51:58 AM

We discussed the synchronization of high data volumes for offline availability before. SAP has used a similar architecture with MobiLink, the Exchange Framework and SAP UI5 in what they called the SAAP - SAP Always Available Platform. Breck Carter has written a great blog post about it - SAAP Is Built On SQL Anywhere.  

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Topics: MobiLink, SQL Anywhere, SAP, Exchange Framework

Mobile Offline Applications with a huge data volume for SAP with the Exchange Framework, MobiLink and Cordova

Posted by Alexander Ilg on Feb 24, 2016 3:00:00 PM

SAP offers more and more business processes that are running out of the box on mobile devices. This is done by rolling out a growing number of so called Fiori Apps. But also on the technology side SAP is catching up by introducing mobile friendly technologies like UI5, Gateway/Odata, SAP Mobile Platform and HCP Mobile Services.

These applications and technologies are great to mobilize 95% of all online and offline use cases, but there are exceptions where they are not enough. This includes:

  1. Offline applications with a very high data volume (Millions of records or GB of data)
  2. Offline applications which require a synchronization that is sub-second
  3. Applications with an ultra-fast user interface
SAP has another technologies that they acquired together with Sybase and Syclo – MobiLink and the Exchange Framework. This blog will give an introduction an architecture consisting of the Exchange Framework, MobiLink and Apache Cordova. It will explain how they can be utilized to create solutions that can meet the three previous mentioned attributes.
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Topics: MobiLink, SAP, Exchange Framework, Cordova