On 15. June 2017, I went to Utrecht for the SAM Smart Asset Management launch in the Netherlands. The event was organised by our partner Ideo, who selected a nice location. This blog shows a few impressions of the meeting.
If well maintained, your SAP Plant Maintenance system should be the central point to get all information about your technical objects. General equipment data, characteristics, measurement points and their documents, notification and order history. But that is not all, some of the information that you want to store are binary data - issues are documented by making pictures or by taking a backup of the equipment’s software. For making the live of service technicians easier you want to provide documentation, technical drawings and other attachments.
When users access the SAP PM functionality via a mobile device - especially in an offline scenario - they need an efficient way to send these binaries both ways. With MobiLink, SAP offers a great tool that allows just that. It can be used to synchronize database tables, but also binaries independent from the database. This blog explains the basics of the FileTransfer feature and shows a customer example how it is used to synchronize large binaries in a customer service scenario.
Augsburg/'s-Hertogenbosch, 18. May 2017 - msc solutions, a German expert in plant maintenance and customer service software, announces today that the Dutch SAP partner Ideo from 's-Hertogenbosch is becoming the first international reseller and implementation partner of SAM Smart Asset Management.
One of the questions we hear a lot at the beginning of our projects is the one about the sizing of the mobile system landscape. In this blog, we want to discuss which factors are important for the answer.
Most of our customers see the benefit of having checklists in SAP to support their inspection and maintenance process. There are different ways how these checklists can be set up in SAP, all with their pro’s and con’s. But the real challenge starts before you come to that point, when you try to fit all the puzzle pieces together.
It is a general question when it comes to software - should you buy an off-the-shelf solution or do custom build your own?
Both approaches have their pro’s and con’s. We will discuss them here in the context of mobile solutions for SAP Plant Maintenance/Customer Service and will present you a third option, which combines the best of both worlds.
When working with mobile apps that support the inspection, maintenance and customer service business processes, users usually have to report a couple of things:
- Condition of equipments - ideally done via checklists
- Measurement readings - best not taken manually but via an software interface or even better directly send to SAP by an IoT integration
- Material consumption - the application should support the identification of the material via barcode or RFID scanner
- Confirmation of working time - for best usability done via a stopwatch mechanism
This blog will discuss the last point and it shows how this can be done on the example of SAM Smart Asset Management.
Since 2002 SAP has released a number of mobile apps for their enterprise asset management modules PM/CS. This blog will give a quick overview
Today we are happy and proud to announce the launch of SAM (Smart Asset Management), a new solution for making the work with SAP PM and CS easier. It is a mobile solution that is built on the currently best technologies on client, middleware and backend.
One way or another, we are mobilizing SAP’s plant maintenance and customer service since 2002. NetWeaver Mobile and MAM (Mobile Asset Management) have been the first generation of solutions. In 2010 we introduced MOMENTUM, a solution developed on top of the Sybase Unwired Platform - we sold it to a large German software vendor in 2011. Since 2012 we mainly implemented the SAP Work Manager, the latest generation of SAP’s mobile field service offering. Now in 2016 we once again launch our own solution - Smart Asset Management or short SAM.
Time flies - on 09. August 2006 - 10 years ago - msc mobile was founded. One of our first projects was to bring SAP onto Nokia phones like the E90 Communicator. This illustrates perfectly how the world has changed since then.